Operator Errors
The Operator Errors model defines a named collection of Error records that apply to a specific operator. When a transaction error occurs, Fluid looks up the player-facing message in this collection only.
Fields
Section titled “Fields”| Field | Type | Description |
|---|---|---|
| Configuration Name | string | Display name of the Operator Errors collection. Used to identify the collection in the Back Office. |
| Errors | links | Multi-reference list of Error records included in this collection. Each entry references an Error record. Add or remove entries to control which error mappings apply to the operator. |
Resolution order
Section titled “Resolution order”When a transaction error occurs, Fluid resolves the player-facing message from the operator’s collection in the following order:
- Provider code and PSP status – an Error whose provider error codes include the code and whose PSP status code matches
- Provider code only – if none matches both, an Error whose provider error codes include the code
- Unknown error – if still nothing matches, the collection’s
UNKNOWN_ERRORrecord
There is no global fallback: an error mapping only applies to an operator if its record is in that operator’s collection. Make sure every collection includes an UNKNOWN_ERROR record.